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Having trouble getting insurance?

Is your insurer refusing to renew your insurance? Or when you shop around for insurance, are insurers turning you down? Have you had a number of accidents and/or claims over the past years? Did you fall behind on your payments? These are the most frequent reasons and may explain the difficulties you're having.

Insurance Information Centre

If you're having trouble finding insurance, the Information Centre agents are there to help you. Sometimes, simply interceding on your behalf can settle matters quickly. They'll try and find insurance coverage that meets your needs. If they can't, they'll guarantee you the minimum amount required by law.

Steps to take

When you call the Information Centre, you must already have taken all the necessary steps. You must have contacted and been refused by five insurers. Write down the names and phone numbers of the agents and brokers you contacted.

You can also:

Auto insurance

  • Complete the online form, or;
  • Download and complete the PDF form and return it to the Information Center.

Home insurance

  • Contact an agent from the Insurance Information Centre to verify that you are indeed eligible;

If so:

  • Complete the form and return it to the Information Centre.

This service is free

It is available Mondays to Fridays, from 8:30 a.m. to 4:30 p.m.

  • Montreal: 514-288-4321
  • Elsewhere in Quebec: 1-877-288-4321
  • cinfo@gaa.qc.ca
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